When leaders use "we" unintentionally, it can make individuals feel targeted or talked about. This often raises defenses and can escalate conflict instead of resolving it.
Julie Holunga explains that by shifting this narrative and using "you" or "I" to describe impacts, leaders express personal experiences and feelings without making unintentional accusations. This approach helps keep defensive walls down, allowing for open, constructive dialogue.
Implementing intentional language isn't just about word choice, it's about fostering an environment where everyone feels heard and respected. Next time you find yourself in a challenging conversation, remember the power of your words. Opt for language that invites collaboration and understanding, and watch how it transforms the dynamic of your interactions.
https://www.growthdrivershow.com/leadership-and-healthy-conflict-with-julie-holunga/
Tune in with Julie and co-host Anne-Marie Coughlin wherever you listen to podcasts for the full conversation!
#LeadershipDevelopment #IntentionalCommunication #B2BLeaders #ConflictResolution #CommunicationSkills #GrowthDriver
Julie Holunga develops professionals to amplify their influence and impact. She works with teams and leaders to instill her Trusted Voice Paradigm to increase effective communications, make conflict constructive, and develop leaders who lead with integrity. Through these programs, leaders get out of their own way, develop trusting relationships with key stakeholders, and positively impact the organization's bottom line. Her expertise lies within professional services: law, accounting, and investment firms, with a specialization in the careers of female leaders. Check out her TEDx talk on the power of leadership language!
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